We issue refunds for digital products up to 72 hours after purchase or up to 7 days after the delivery was scheduled to be delivered. Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.theskunklabs.com are non-refundable or exchangeable after delivery. Since the products made available here are intangible, there is a strict no refund policy. If you do not receive your delivery within the timeframe specified or are not satisfied with your delivery, please email support@goldenrod-spider-155035.hostingersite.com and we will work with you to ensure you are satisfied with your purchase.